Shipping policy

1. Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped. 

2. Delivery Estimates

• Domestic Shipping: Estimated delivery time is 3 to 7 business days.

3. Order Tracking

• When your order has shipped, you will receive an email/SMS notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

4. Customs, Duties, and Taxes

• Zumruby Jewels is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).